Terms & Conditions
The terms that apply when you use the Caring Hearts Homecare Services website.
Last updated: 16 October 2026
About these terms
These terms apply to your use of the Caring Hearts Homecare Services website. By using the website you agree to them. If you do not agree, please do not use the website.
Information on this website
We share information about our services and general guidance for families in good faith. It is not medical advice and does not replace advice from your doctor or another qualified health professional. If you or a loved one need urgent medical help, contact your doctor or emergency services.
Booking requests
Sending a request through the website does not confirm a booking. Our team will contact you to talk through your needs. The services, schedule and fees for any care we provide are agreed with you directly before care begins.
The online course
Details about the Care Giving Online Course on this website are a summary. The full course details, fees and enrolment requirements are confirmed by our team when you enquire or register.
Using the website fairly
Please do not misuse the website, try to gain unauthorised access to it, or send false or harmful information through our forms.
Our content
The text, photographs, logo and design on this website belong to Caring Hearts Homecare Services or are used with permission. Please do not copy or reuse them without our written permission.
Links to other websites
Our website links to services such as WhatsApp and Google Maps. We are not responsible for the content or privacy practices of other websites.
Liability
We work to keep the website accurate and available, but we cannot promise that it will always be error free or uninterrupted. To the extent the law allows, we are not liable for loss arising from your use of the website. Nothing in these terms limits any rights you have under South African law, including the Consumer Protection Act, 2008 and the Electronic Communications and Transactions Act, 2002, where they apply.
Privacy
How we handle your personal information is explained in our Privacy Policy.
Governing law and changes
These terms are governed by the laws of the Republic of South Africa. We may update them from time to time; the date at the top of the page shows when they last changed.
Contact us
Caring Hearts Homecare Services, 4 Prinspark, La Colline, Cape Town. Phone +27 81 592 2354, email info@caring-hearts.co.za.